1. What we collect

When you create an account, we collect your email address, username, and display name. When you use the app, we collect the content you create: coffee reviews, ratings, tasting notes, photos, and brew details.

If you send a booking request to a mobile coffee business, we collect the name, email address, and phone number you enter so that business can reply to you. If you apply to a job listing, we collect the résumé and cover message you submit and share them only with the business that posted the job.

We record a small number of product events — for example when an account is created, a first rating is posted, a location is opened from Discover, or something is added to a cart — to understand how Keido is used. If the app crashes, a crash report is sent to our error-monitoring provider; email addresses are removed from it before it leaves your device.

If you connect a third-party login (such as Google), we receive only the account information that provider shares with us — typically your name and email.

2. How we use your information

We use your information to run Keido: to create and display your profile, show your reviews to other users, send you notifications you've opted into, and improve how the app works. We do not use your personal information to train AI models or sell it to advertisers.

Your reviews and ratings are public. You can block other users from Settings, which hides your posts and comments from them and theirs from you.

3. Information sharing

We do not sell your personal information to anyone.

We share information with a small number of infrastructure providers that are necessary to run Keido:

• Supabase — our database and authentication provider. Supabase is a cloud service that stores your account data, reviews, and preferences securely. Think of it as the secure filing cabinet where your information lives. More at supabase.com/privacy.

• Vercel — our hosting provider. Vercel serves the Keido app to your device over the internet, similar to how a web server works. More at vercel.com/legal/privacy-policy.

• Google Maps and Google Places — we use Google's mapping and places services to display nearby coffee locations. When you use the map or search nearby, your device's location and your search text are sent to Google to load results. We do not store your location. This is governed by Google's Privacy Policy.

• Apple and Google sign-in — if you sign in with Apple or Google, they share your name and email address with us, and we store the account identifier they issue.

• Shopify — when you buy coffee or merchandise from a business on Keido, checkout happens on Shopify's site. Shopify collects your payment and shipping details under its own privacy policy; Keido never sees your card number.

• Stripe — coffee businesses that subscribe to Keido Pro on keido.coffee are billed by Stripe, which receives the business account's email address. Nothing is sold inside the iOS app.

• Sentry — our crash and error monitoring provider. If the app fails, a report describing the error is sent to Sentry with email addresses removed. More at sentry.io/privacy.

We may also share information if required by law, or to protect the safety of our users or the integrity of the platform.

4. Business features and paid plans

Keido is free for everyone. We offer optional paid features for coffee businesses — such as Keido Pro (a monthly subscription) and the ability to feature their coffees or promote their profiles to enthusiasts nearby. These are optional and paid for by businesses, not users.

If a business pays to feature content, that content will be clearly labeled as promoted or featured so you always know what you're seeing.

5. Affiliate links

Keido may include affiliate links to coffee products, equipment, or courses. When you click an affiliate link and make a purchase, Keido may earn a small commission at no additional cost to you. Affiliate links help support the development of Keido and keep it free for users.

Any affiliate relationship will be disclosed clearly wherever affiliate links appear. We only link to products and services we believe are genuinely useful to the specialty coffee community.

6. Location data

When you use the map or search for nearby locations, your device may share your location with us, with Google Maps, and with Google Places to show relevant results. This is optional — you can browse and search without sharing your location.

We do not store your precise location history on our servers.

7. Your privacy controls

From your Settings you can control which notifications you receive, block users, and update your personal information. You can delete your account entirely, immediately and in-app, from Settings → Delete Account. One exception: if your account manages a claimed business location, you'll first need to transfer or release that location (via the Feedback form) before the account can be deleted. Deleting your account removes your login, email, and profile right away, and permanently deletes the content you created with it: posts, photos, shop reviews and ratings, forum threads and replies, lists, favorites, follows, messages you sent, and any job application or résumé you submitted.

8. Data retention

We retain your account data for as long as your account is active. When you delete your account (Settings → Delete Account), your login credentials, email address, profile info, and the content you created are deleted immediately — there's no waiting period and no recovery window, so export or save anything you want to keep first. Two narrow exceptions survive, both de-identified with no link back to you: safety and moderation records (so a resolved report can't simply be re-filed), and aggregate counts that never identified you in the first place. Content other people created is theirs and stays — for example, a reply someone else wrote in a thread you started.

9. Data storage and security

Your data is stored using Supabase, which uses industry-standard encryption in transit (HTTPS) and at rest. We take security seriously, but no system is completely immune to risk. We encourage you to use a strong, unique password and to enable any available account security features.

10. Cookies and local storage

Keido uses your browser's local storage to keep you logged in and remember your preferences between visits. We do not use third-party advertising cookies or sell your browsing behavior to advertisers.

11. Children's privacy

Keido is not intended for anyone under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has created an account, please contact us and we will remove it promptly.

12. Changes to this policy

We may update this Privacy Policy as Keido grows. If we make a significant change — especially one that affects how your data is used — we will notify you through the app or by email before the change takes effect.

13. Contact us

For privacy-related questions or other data requests, use the Feedback form in the app. To delete your account, use Settings → Delete Account instead — that takes effect immediately and doesn't require submitting anything, unless your account manages a claimed business location, which must be transferred or released (via the Feedback form) first.

Keido

For Business

Legal