Last updated: July 2026
1. Acceptance of terms
By accessing or using Keido, you agree to be bound by these Terms of Service. If you do not agree, please do not use our service. We may update these terms as the app grows — continued use after changes constitutes acceptance.
2. What Keido is
Keido is a specialty coffee discovery and social platform. You can discover coffee shops, roasters, distributors, and farms; log and rate coffees using SCA-based sensory attributes; follow other enthusiasts; and explore coffee education content.
Features may change as we keep improving the service based on user feedback.
3. Your account
You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Please provide accurate information when signing up. You may not create accounts for others without their consent or use another person's account.
You must be at least 13 years old to create a Keido account, in accordance with the Children's Online Privacy Protection Act (COPPA). If we learn that an account belongs to someone under 13, we will remove it.
4. Your content
You retain ownership of the reviews, photos, and notes you post on Keido. By posting content, you grant Keido a non-exclusive, royalty-free license to display and distribute that content in connection with the service — for example, showing your review on a coffee's page.
You are responsible for ensuring your content is accurate, not misleading, and does not violate any laws or third-party rights. Do not post content that is harassing, defamatory, or fraudulent.
5. Acceptable use
You agree not to use Keido to harass other users, post false reviews or fake ratings, send spam or unsolicited messages, attempt to access accounts or systems you are not authorized to use, or interfere with the operation of the service.
We reserve the right to remove content or suspend accounts that violate these terms.
6. Business profiles and paid features
Coffee businesses (shops, roasters, distributors, and farms) may claim and manage a profile on Keido. Basic business profiles are free and will always have a free tier.
Keido offers optional paid features for businesses — including Keido Pro (a paid subscription with additional business tools) and promotional placements such as featuring specific coffees or promoting a profile to nearby enthusiasts. These features are voluntary and purchased by the business. Promoted content is always clearly labeled so users can distinguish it from organic reviews and listings.
Keido does not guarantee any particular outcome (traffic, reviews, or sales) from paid features.
7. Subscriptions and auto-renewal
Keido Pro is a paid monthly subscription for businesses; the current price is shown where you subscribe. It automatically renews at the end of each billing period until you cancel. Depending on where you subscribed, payment is handled by Stripe (on the web) or by Apple's App Store or Google Play (in-app purchase).
You can cancel anytime from Settings → Keido Pro, or — if you subscribed through an app store — from your App Store or Google Play subscription settings. Cancelling stops future renewals; your Pro features stay active until the end of the billing period you already paid for. We do not offer refunds for partial billing periods, except where required by law or by the applicable app store's own refund policies.
8. Buying coffee, affiliate links, and who you are buying from
Most coffee listed on Keido is sold by the roaster or shop, not by Keido. When you tap a buy link you are taken to that business's own store, and your order is placed with them. They take your payment, send your order confirmation, ship your coffee, and handle cancellations, refunds, delivery problems and customer service. Keido is not the seller, is not a party to that sale, and does not hold your payment. Prices, stock, shipping costs and delivery promises shown on Keido come from the business and may be out of date — the business's own store is what counts.
Where Keido itself is the seller, that is shown at checkout and these terms apply to us directly.
Keido may earn a commission when you buy through one of our links, and links that can earn a commission are marked where they appear. This costs you nothing extra and does not change the price you pay. Commission does not affect which coffee we list or how it is ranked.
9. Third-party services
Keido integrates with third-party services including Google Maps, Supabase, and Vercel. Your use of features powered by these services is subject to their respective terms and privacy policies. Links to relevant policies are included in our Privacy Policy.
10. Disclaimer of warranties
Keido is provided "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy or completeness of user-generated content, including coffee ratings and business information. Use your own judgment when acting on reviews or recommendations.
11. Limitation of liability
To the maximum extent permitted by law, Keido and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim shall not exceed the amount you paid to us in the twelve months preceding the claim (which may be zero for free users).
12. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of Keido will be resolved in the state or federal courts located in Texas, and you consent to jurisdiction there.
13. Contact
For questions about these terms, use the Feedback form in the app.